I can inform you this, unless There's some form of compensation coming from the.A., I will never, ever, at any time set foot on an American Airlines flight once more ! You will discover also many other Airways that can continue to be on program.
PS I had her to the return flight and it absolutely was evenm improved she lives within the Phillie location And that i lived in exactly the same spot for couple decades so we had a conversation about that .
I tried getting in touch with AA for restitution and received a “variety letter†apologizing for my experience.
Previous month, I traveled on American Airlines from Portland, Maine to Washington, DC. I am able to’t tell you ample about the excellent service I obtained. I requested a wheelchair for both equally airports plus the chair and attendants had been proper there and went over and outside of the decision to duty.
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We have been on AA 1517 from Miami to Roatan 02/13/16 and 02/14/16 & The flight was struggling to land in Roatan and diverted to Belize. I'm common ample with traveling to be aware of the Captain designed the appropriate call as well as diversion was weather conditions similar. On landing in Belize we had been informed via the Captain there was a warning mild on an motor that required to be resolved, the portion was obtainable in Belize. The end result was a clear mechanical hold off. We deplaned and were being informed we would get food items and consume. Soon after in excess of an hour we had not been fed along with a bit later we were given a sandwich and bottled water and afterwards told we could board.
A business associate and I traveled back again from Punta Cana, DR on flight 1629 from a business vacation final Friday (2/five/sixteen) and after that on to Dallas via flight 207. The moment arriving back again into Dallas and retrieving our baggage, we found a robust odor over the suitcases then about the contents inside of, the offensive “musty†smell permeated almost everything and on some merchandise it’s Uncertain which the odor might be eradicated.
Once we at last gained an e mail response from American Airways, the full response time was about 1 hour. Though we waited an hour, we did acquire a number of responses to our initial dilemma:
We are actually frequent flyer prospects for over 30 years, and one of the attractions for us to continue along with your services would be the benefits you supply to us and the good service We have now constantly had in numerous outings with AA. On Jan 29 2015, I referred to as AA en Español to generate arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Girl Ana Maria helped me with many of the paper perform And that i did pay for all the extra bills with my Town Credit Card foe my spouse and myself and Ana Maria advised me which i will get affirmation on my e mail, and gave me about the cell phone our two locator data. Very well, these days Once i termed all over again due to the fact we didn't get the information on my electronic mail, we have been knowledgeable to our surprise that only my spouse had reservation and there was almost nothing on document for myself!
I really like AA but remember to make sure they make sure such things as the leisure as well as other things are totally checked…..specifically for the prolonged haul.
I not only had to waste $50 in baggage service fees, but I seasoned Terrible landing by your pilots, exceptionally crowded and smaller planes, rude flight attendants, and entire imbeciles that managed my baggage mainly because they clearly were illiterate and could not study “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
I was overcharged for a third bit of luggage on a global excursion United states to Uruguay. I have experimented with working with the web site e mail to test to acquire a refund; no reaction.
Soon after this conversation, I´ve tried to terminate our flight (certainly I didn´t would like to fly On this plane any longer), however the attendant enterprise brusquely warned us that if the airplane was fixed, our luggage would go with the airplane! Even though I questioned For additional of three occasions to possess my luggage. Just after +/- three several hours, In spite of lots of individuals fearful and apprehensive the plane remaining towards Miami. As All people during the plane missing the connection that may happen at 21: 30h, AA knowledgeable us that we would be reallocated in the following and very last flight of the working day, at midnight. Supplied the lack of space we deal with in the 1st flight (from São Paulo), we experienced managed to guide the seat twenty, which there isn't any chair before us, so a little bit more Place to the legs. Which fell down as a result of these problems with the delay. Arriving on the airport, they built us run (the dude of AA came in a little automobile and mentioned to All people Hurry up Men, hurry up) to the aircraft. Once we arrived on the doorway the manager informed us that we must go different in the plane Which we lost the chair twenty. She advised us that she needed to separate Other folks individuals to to Allow an Grownup with a toddler. Funny no?? Exactly what does she needed?? My 6 decades aged boy flying on your own??? I just claimed which i planned to fly with each other, it absolutely was our very last day of family vacation. I even accept to be accommodated on the subsequent flight, she just claimed, no you may fly During this a person, and yet again I read, your luggage will go on this flight. My son comprehended what was discussed and start to cry mainly because he didn´t desired to be divided from one of us.
Question if everyone reads this but AA you can try this out is the worst airline in the world. Didn’t fly them For a long time as a result of internal issues.